Delivery & Returns
We aim to dispatch all orders within 24 hours... please note though, we are a very small business and sometimes at busy periods there may be slight delays. If you need something super quickly, please drop us an email at firstname.lastname@example.org and we will always do our best for you!
All UK orders are sent using Royal Mail 1st Class, and we used Royal Mail International Tracked & Signed for international orders.
UK Delivery Rates:
£3.00 for all orders up to £29.99
FREE for orders £30.00 and over
EU Delivery Rates:
£8.00 for all orders up to £99.99
FREE for orders £100.00 and over
Rest of World Delivery Rates:
£12.00 flat rate for all orders.
We offer a completely no-quibble returns policy. If for any reason you decide that you do not want to keep the items you have received, then we are happy to have them back for a full refund (excluding postage costs) or replacement, providing they are unopened and unused.
Please drop us an email at email@example.com and we will guide you through the returns process.
We take great care in ensuring your orders are safely packaged so they arrive in perfect condition, although sometimes accidents do happen...
If you have been unfortunate enough to receive damaged or faulty items then please drop us an email at firstname.lastname@example.org and we will arrange a full refund or replacement for you.